Contact Support

Our technical support team is here to help you!

We offer LIVE CHAT online during business hours, from 9AM – 9PM EST, Monday – Friday, and EMAIL support 24 hours a day, 7 days a week.

Help Yourself – Many learner questions are frequently asked. You may find the answer to your question among our video tutorials and Frequently Asked Questions HERE.

contactsupport

Live Chat

You can chat live online with one of our friendly representatives during business hours of 9AM – 9PM EST, Monday – Friday.

Click the Live Chat image below to launch the Chat Window.

If you are contacting us outside of business hours, you may send an email to our support instead.

EMAIL

Click the image below to send our team an email.

When you send your message be sure to:

  • Use the EMAIL address that is in our system (unless you haven’t registered yet). This will speed up our team’s ability to locate your records and respond appropriately.
  • Include a description of your issue. “Can’t find training” is not as helpful as, “I can login, but My Transcript doesn’t show anything? I thought I had training there. Please help.”
  • Include any error message you receive or anything descriptive that you observed

 

Email Support